FAQs
Orders & Shipping
Orders are dispatched via express delivery and arrive within 2 to 3 working days.
Yes. Shipping is free on all orders within Pakistan.
Yes, provided the order has not yet been dispatched. Contact us via WhatsApp or call us at 0301 8641774 with your order ID to request a cancellation or change.
Yes, we do. International delivery charges are borne by the customer.
Returns & Exchanges
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Use our returns portal to submit your request. Once approved, you’ll receive a prepaid return label by email within 24 hours.
Yes. Start an exchange through the returns portal and select the item you’d like instead. Exchanges ship free of charge.
Refunds are processed within 5 business days of receiving your return. You’ll receive a confirmation email once it’s been issued.
Sizing & Fit
Each product page includes a size guide with measurements. If you’re between sizes, we generally recommend sizing up for a relaxed fit or down for a more fitted look.
Most styles run true to size. Any exceptions are noted in the product description.
No problem — start a free exchange through our returns portal and we’ll get the right size to you.
